We Go the
Extra Mile for You
Need a lift? We can help.
South Eastern Kentucky's most reliable public transportation since 1990.
Get your RTEC EPG Prepaid Card today!!! swipe card technology capability through an electronic gateway system. Customers using the prepaid card do not need to carry cash to board the bus.
Begin today by calling RTEC at 606-256-9835 or toll-free 1-800-321-7832 and enroll. Once you have your e-Rider card in hand, you can upload new funds or reload a card with funds by accessing our web site and using your credit card.
RTEC provides transit service designed to meet the special needs of its passengers for non-emergency medical transportation. RTEC provides transportation to medical appointments, doctor visits, shopping, job training and employment.
Rural Transit Enterprises Coordinated, Inc. (RTEC) is a Public Transportation company that strives to provide affordable and available transportation in the Southeastern Kentucky area. RTEC Transportation serves 15 counties including: Adair, Bell, Clinton, Cumberland, Green, Knox, Laurel, McCreary, Monroe, Pulaski, Rockcastle, Russell, Taylor, Wayne, and Whitley Counties in Kentucky and provides over 50,000 trips a month. Our services include: demand response trips to medical appointments, shopping, employment, and intercity; as well as, Veteran trips to medical facilities.
Here is a snippet of the feedback we hear from our wonderful passengers.
This is a really handy service! When I called, the lady I spoke with was so friendly and nice. Very good customer service. Rides are always safe and on time (actually a little early). Their drivers are very nice, and professional. The only thing is that you have to call 72 hours in advance to schedule a ride, which can sometimes be hard to do, but I understand their reasoning, having to plan and schedule. I would recommend this service to anyone!
I depend on rtec every week and they are amazing. I don't know what I would do without them. My daughter is in a wheelchair and I have heart problems and am unable to transport my daughter. They take care of it every time. Thank you!!!
It is so wonderful to be able to know there is transportation available for you if you need it. I've used this service a few times now and it has always been a pleasant experience. The drivers I've met, Gene and David, are both so kind and considerate! I am very grateful for this service!
Title VI of the Civil Rights Act of 1964
The Rural Transit Enterprises Coordinated, Inc. (RTEC) adheres to the Civil Rights Act of 1964 which states: “No person in the United States, shall, on the grounds of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal financial assistance.”
For more information on the Title VI transit obligations, please see the contact information below: TITLE VI NOTICE OF PROTECTION AGAINST DISCRIMINATION
Any person or group protected by Title VI who believes they have been discriminated in the delivery of or access to public or specialized transportation services on the basis of race, color, or national origin, may file a complaint with the Rural Transit Enterprises Coordinated, Inc. (RTEC). Such complaint must be filed in writing with RTEC no later than 180 days after the alleged discrimination. For information on how to file a complaint, contact RTEC as listed below.
Ms. Sheila Stallsworth, EEO Manager OR
100 Main Street, Mount Vernon, KY 40456
Telephone: 606-256-9835 or Toll Free 1-800-321-7832
RTEC Office KY Relay #: 606-256-2047 OR KY Relay # 1-800-648-6057 for Voice Users TDD Users 1-800-648-6056